How to modify the logistics organization to enhance its fit with the development of the Mobile telephone market?
We wanted to completely revise our logistics concept, to improve our capacity to adapt to the needs of the market: third party distribution, B-to-B and B-to-C. Working together with the Logistar team, enabled us to set up a multi-channel logistics organization that takes into account the personalization of orders and the movement of flows to the Internet.
Initial situation
A distribution ensured by various logistics providers. Too many information systems used.
Target
Ensure that operations are aligned with market trends, to obtain and consolidate new market shares.
Solutions apportées
- Set up of a multi-channel logistics organization
- Operational Consulting
- Identification of opportunities for additional services
- System design and implementation based on the interaction between the services sold, warehousing processes and the information system
- Implementation of a system dedicated to the traceability of serial numbers (Logistar e-Tracking) and to the mechanization of high volumes
Solution running mode
- Optimized order management: each type of order is prepared according to a process that optimizes its processing and takes into account specific constraints
- During the execution, service monitoring: kits and customized documents realized for the final customer
- Interfaces with transport solutions: generation of transport labels based on industry standards, integration of EDI functions with the carriers
- Identification of cases (coding, numbered delivery note) for an immediate identification of the case according to the customer
- Implementation of a system dedicated to the traceability of serial numbers (Logistar e-Tracking) and to the mechanization of high volumes
Gains and benefits obtained
- Eliminate non valued services
- Logistics (unique site) and preparation cost optimization
- Time gained thanks to the mechanization of the biggest volumes
- Improved process control