Solution Logistar OMS - Order Management System

Logistar OMS – Order Management System is a complete order management and planning solution that embeds all the processes ranging from order capture by distribution channel, to the control of the supplier invoicing. Through an integration of multichannel logics and suppliers, Logistar OMS – Order Management System optimizes procurement for improved customer satisfaction, a reduction in stocks and reduced store shelf stock-outs, and ensures Supply Chain cost control.

Order Management System: Orders Management and Planning

A perfect synchronization between Supply and Procurement demand

Logistar OMS – Order Management System is a high-performance solution for the synchronization of supply management. It integrates product assortment categories, customer and suppliers requirements to create a tailored order management process that links supply and delivery constraints across all types of distribution channels. With flow synchronization, Logistar OMS can define the best supply chain strategy from suppliers to store.

The implementation of customized solutions

Flexible and adaptable, Logistar OMS is able to provide a Supply Chain management solution adapted to the behavior of different product families and different distribution channels. Logistar OMS enables a pulled flow procurement strategy ensuring « zero stock » (stock flow, batch flow and mixed flow on a same site).

Improved reliability of procurements and market responsiveness

Because customer satisfaction is key, Logistar OMS contributes to improving the service provided to customers. Logistar OMS optimizes the administrative costs and shelf space costs, as well as improves the reliability of the procurement (thanks to planning and shortage management) and guarantees a better flexibility to market changes.

The inclusion of brand policies

Logistar OMS manages product assortments according to the marketing policy of the company. It is also able to manage the price policy and the suppliers’ price grid, as well as promotional operations.

Logistar OMS – More benefits

Thanks to the consolidation of multi-channel orders (from the different distribution channels: stores, web, drive-in, etc.), the sales administration process becomes more reliable while the number of orders to process decreases. Managing sales is easier thanks to the Logistar Web Supplier optimization module that enables order key-in directly via the web.
Ordering is optimized through the set-up of schedules, which improve the visibility of offers and offer pricing. Managing an order is also made easier thanks to the Logistar Web Point of Sale optimization module because it is possible to order on Internet.
Logistar OMS – Order Management System improves price and cost visibility between the suppliers and the different distribution channels (stores, web, etc.) and reduces the number of invoices processed. Supplier invoice control is carried out by comparing with proformas and confirmed receipts.
Logistar OMS – Order Management System provides a common and shared Master Data to facilitate logistics data broadcasts (customer, supplier and product data) to the entire organization.
Logistar OMS – Order Management System reduces the level of stock within an organization, thanks to an improved Supply Chain structure, automatic adjustment of supplier orders according to stock availability and multi-channel requirements and flow grouping and synchronization.
With the availability of multichannel and supplier order books, the organization of order processes to reduce tasks for an operator is enabled and the availability of product is ensured. This process ensures the effectiveness of daily planning and the visibility of store deliveries.
As the orders and order processes are made predictable, the performance of your organization is improved.
Logistar OMS – Order Management System sends orders to the TMS – Transport Management System to create and optimize transportation plans and to structure plans for delivery to stores (upstream and/or downstream transportation).

Functional Scope – Order management System

Logistar OMS – Order Management System functional scope extends from Supply Chain planning to customer ordering and procurement management.

Planning – Scheduling

  • Description and configuration of the logistics sites and attached assortments, of the distribution channels (store, web, drive…
  • Determination of procurement strategies (stocked flow, pulled flow, mixed flow)
  • Regional, national, international procurement
  • Interfaces with the major ERP’s on the market
  • Sourcing and local products taken into account
  • Management of the logistics Master Data: product, price, supplier, store and other delivery points
  • Multiple logistics handling units units managed per product reference (pallet, cases / inner, piece)
  • Product specific characteristics taken into account: for example, customs reporting for alcohol products subject to excise duty, and sanitary constraints management for perishable goods (Best Before Date, Expiring date), store delivery load carrier (roll, pallet…)
  • Assortments managed per store (store capacities, marketing positioning, etc. taken into account)
  • Rules for the supply strategy by distribution channel: STORE, web, drive-in
  • Rules for the upstream sourcing by suppliers
  • Smoothing rules for warehouses (capacity limits and flexibility limits)
  • Stores smoothing rules
  • Generation and transmission of the assortment ordering schedules (list of the products available at the order)

Logistics Order Management

  • Validation and control of the orders, if they are consistent with the historical, checking the completeness of the store answers
  • Order integration via EDI or via a collaborative portal « OMS Web Point-of-Sale »
  • Automatic generation of orders in case of anomaly
  • Automatic alert if the reference ordered is not in the ordering schedule Order consolidation by distribution channel
  • Order confirmation to store back office
  • Order modification management
  • Modification notification to store back office: « push order » if modification of the order and/or price
  • Specific management for orders not in the ordering schedule and especially for urgent orders management
  • Purchase price construction: supplier discounts and prices per packaging unit taken into account all along the supplier orders generation process (availability, closure, etc.)
  • Including Ecotax, specific VAT rates, purchase promotion, etc.
  • Logistics costs calculation and store transfer price determination
  • Planning, store commitments consolidation, specific procurement for commercial operations
  • Management of new product orders and existing product orders: scheduled deliveries, top-up requests, balance management at the end of the reservation plan, reassignment or not in permanent stock at the end of the operation
  • Management of any type of operation: promotion, seasonal operation (e.g. start of school), event (e.g. euro 2016), store specific operation (e.g. store anniversary)
  • Management of all type of procurement for the commercial operations: cf. the following paragraph « procurement calculation and supplier orders generation »
  • Commitments transfers between stores based on actual promotional sales by store
  • Optimized distribution of orders to the picking and shipping sites, according to the logistics parameters (preferential site, stock level, etc.)
  • Splitting of order quantities into multiple order picks according to the references availability per site
  • Management of transfers between sites
  • Multiple WMSs management
  • Multiple distribution channel management: distribution of orders to warehouses for store, drive and web needs
  • Exception handling: order postponement / rescheduling (quantity, quality problem / product, lead time)
  • Store returns and supplier returns management


  • Consolidation of stocks from the different warehouses
  • Stock valuation per item and per warehouse
  • Stock obsolescence analysis and product specificities (quarantine, BBD, Expiry date, etc.) and of service constraints (UBD + x days…)
  • Grouping of orders and supplier orders according to the logistics flow organization; pulled flows: generation of supplier orders based on the net requirements (store orders); stock flow: generation of supplier based on the stock replenishment rules (residual stock taken into account, etc.) following an order proposition; mixed flow: a part of the references in stock flow, a part of the references in pulled flows (including the possibility to have the references dynamically evolve into stock and into pulled flows)
  • Management of all types of supplier orders: from global order for multiple stores cases; store orders to be packed by supplier for « cross-docking » in warehouse; store order batched specifically for the inclusion by the supplier of the variable weights and the differentiated prices per store
  • Multiple sites and multiple suppliers sourcing management: multiple sites management (national, regional and international stocks); multiple suppliers management (multiple sourcing reference especially on « private» labels)
  • Product specific characteristics: Sanitary constraints management Before Date, Expiring date, Batch release according to quality test results (Positive release); Service constraints management: shelf life UBD + x days; Alcohols management; Hazmats management; Logistics handling unit management
  • Product chaining management in case of substitution and/or end of life
  • EDI integration for supplier orders transmission (Purchase Order, etc.) and supplier shipping notes (DESADV « dispatch advice message » global or batched)
  • EDI integration for the invoice flow – cf. Finance module
  • « Logistar OMS Web Supplier ™ » collaborative web portal
  • Supports vendor managed inventory solutions with manufacturers: stock levels sharing and integration of the industrials orders propositions

Finance Module

  • Buying price construction: inclusion of supplier discounts and of the prices per packaging unit all along the supplier orders generation process (release, closure, etc.)
  • Ecotax, specific VAT rates, buying promotions, etc.
  • Logistics costs calculation and determination of store transfer prices
  • Determination of the expected invoicing associated to supplier purchases, according to the procurement orders carried out and after the adjustment for the confirmed receipts
  • Comparison with the invoices received from the suppliers via XML / EDI integration or manual entry
  • Automatic matching management including the automatic search for discrepancies via detailed line analysis, generation of payment voucher, anomalies management
  • Generation of purchase logs
  • Establishment of store invoices, based on confirmed deliveries
  • Generation of sales logs
  • Management of errors and anomalies linked to confirmed receipts and deliveries
  • Generation of elements for associated accounting documents (credit note on sales invoice, expected credit note on purchase invoice)

Simulation and Report

  • Purchases analysis
  • Sales analysis
  • Supplier service rates
  • Store procurement service rates

Process Automation

  • Automatic launching of the processes following the completion of each key phase
  • Possibility to activate and/or deactivate the automatic chaining of the different process steps
  • Dashboard to follow key process steps progression
  • Alerts control and follow-up

Logistar OMS Optimization Modules

« Logistar Web Point of Sales » module

This module enables the stores to view products available for ordering by product line; to guide order entry based on supply constraints.

« Logistar Web Supplier » module

A solution for suppliers to receive orders, the Logistar Web Supplier Module enables the user to view and confirm supplier orders and product availability. It enables logistics managers to react quickly in case of shortages. For small suppliers with no EDI / XML it is also a way to have access to your system.

« Logistar Finance » module

By integrating the purchase/sale order and delivery/shipping notes, as well as providing the supplier invoices, Logistar Finance controls outstanding balances and prepares invoices. Logistar Finance validates the order at both quantitative (price) and qualitative (nature of the order) levels. This process delivers significant savings in terms of administration and financial costs for customers and suppliers.

« Logistar Business Intelligence » module

Logistar Business Intelligence enables the user to create statistics on purchase/sales volumes. It works as a flow analysis tool for supply cells: assessment and management of supplier service levels; analysis of business volumes from multiple viewpoints; and product behavior analysis and assortment use rate.

Success stories Logistar OMS